How do I track NinjaVan delivery?

Following NinjaVan's successful delivery confirmation, the customer should expect to receive the following updates:

Step #1: Parcel Confirmation

  • NinjaVan will inform the customer via email that the parcel is pending pick-up with a tracking ID.



Step #2: Parcel Picked Up



Step #3: Parcel Delivered

  • Once NinjaVan has delivered the package successfully. Customers can expect to receive the confirmation through email as a final communication.
  • For more information, customers may also contact NinjaVan support through 




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