Why are some of my items not delivered?

Due to an overwhelming surge in online orders, items with 'AVAILABLE' stock status will be prioritised for delivery. We will do our best to fulfill items with 'IN STOCK' or 'SPECIAL ORDER' stock status. 

We seek your kind understanding that some items are not delivered because our supply chains have been temporarily disrupted & some items featured on our website at the time of purchase were already out of stock when we started packing your order. In the event that we are unable to fulfill any of these items, any discounts, promotions or waiver of associated fees applied on these items will be invalidated when the orders are processed. We will inform you via email & you will not be charged for items we cannot fulfill. 

We appreciate your kind verification of the amount charged to your credit card before you contact us with your concern about being overcharged. Kindly provide us with your order number should you submit a request to us.

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