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Mark your calendar as we celebrate this festive season! For more information, please refer to this page.
- All Hotlines and Headquarters will be closed on 29 and 30 January 2025.
- SnJ Grooming Salon will be closed from 28 to 31 January 2025 and will operate until 5pm from 1 to 3 February 2025.
- Home delivery service will be closed from 29 to 30 January 2025.
- Kohun Cat will be open as usual throughout the holidays
- Normal operations will resume on 31 January 2025.
- For other customer services support, please contact us here or via our Whatsapp Business account at (+60103129877).
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Get The Support You Need In the Way You Prefer
Customer Service Home Delivery Please contact us via our touchpoints provided above or submit your request through the Request Form.
Our operating hours are from 9:30am to 9:30pm on Mondays through Fridays, and from 12:30pm to 9:30pm on Weekends and Public Holidays.
Please contact us via Order Enquiry Form for assistance.
Our business hours are from 9:00am to 5:00pm, Monday through Friday. Please note that we are closed on public holidays.
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For more information on our Store Location, Operating Hours, and Contact Details, please refer to this page here. Please note that we only accept cash payments 20 minutes before our closing time or later.
VIP Membership
Online Account
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- Error message “VIP card link to another account” – What is this?
- How do I register for a web order account?
- How do I update my email address for my web account?
- What do I enjoy with an online/web account?
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