- OTP means One Time Password and it comes with a six-digit numerical code sent in real-time as SMS to your registered mobile numbers that is valid only for one session.
- OTPs are used during online account registration or account sign-up/renewal to confirm your contact information.
- For registering of VIP Membership Card, our online system will only accept local phone number (+60).
- If you still don't receive the OTP, please refer to this page for user guide or you may contact us for further assistance.
- Please note that VIP Membership privileges may be limited if you are using a phone number starting with (+65) or an international number.
Articles in this section
- Can I enjoy VIP membership privileges in-store by showing the Web account information only?
- What if my redemption voucher expires?
- I forgotten to bring my VIP card at the store, can I still claim my loyalty points?
- What are the Terms & Conditions of the Brand & PLC vouchers?
- How do I earn Loyalty points?
- Validity of the loyalty/membership points
- I did not receive OTP. What should I do?
- What is OTP Code?
- How long does it take to process my redemption vouchers?
- I have lost my VIP card. How can I get it replaced?