Report immediately to any of our retail outlets or contact our Customer Care Team. A replacement fee of RM$11.00 will be chargeable for all lost cards.
Articles in this section
- OTP Code Not Received – Information for Umobile Customers
- Can I enjoy VIP membership privileges in-store by showing the Web account information only?
- What if my redemption voucher expires?
- I forgotten to bring my VIP card at the store, can I still claim my loyalty points?
- What are the Terms & Conditions of the Brand & PLC vouchers?
- How do I earn Loyalty points?
- Validity of the loyalty/membership points
- I did not receive OTP. What should I do?
- What is OTP Code?
- How long does it take to process my redemption vouchers?