- Can I enjoy VIP membership privileges in-store by showing the Web account information only?
- What if my redemption voucher expires?
- I forgotten to bring my VIP card at the store, can I still claim my loyalty points?
- What are the Terms & Conditions of the Brand & PLC vouchers?
- How do I earn Loyalty points?
- Validity of the loyalty/membership points
- I did not receive OTP. What should I do?
- What is OTP Code?
- How long does it take to process my redemption vouchers?
- I have lost my VIP card. How can I get it replaced?
- What can I redeem with my VIP Loyalty Points?
- Is there any expiry for my redemption vouchers?
- Will my points in the expired card be transferred to the new card?
- Why my VIP card is invalid?
- Can I use multiple brand vouchers in a single purchase?
- How do I enjoy VIP discount & earn loyalty points when I shop online?
- How long does my loyalty points last?
- Will my points in the expired card be transferred to the new card?
How may we help?