Will my points in the expired card be transferred to the new card?

Notice: From 1 June 2026, our 3-Year VIP Membership at RM25 will be available as an additional option to our existing membership programme. Sign-up and renewal are available at retail stores, with up to 3× benefits. Please approach our store staff for more details!

Points from an expired card will automatically transfer to a new VIP Membership card if activated with the same mobile number and renewed within a 3-month grace period. However, please note that unused points are forfeited if VIP membership expires over three (3) months. For more information, please refer to our membership terms and conditions.

In-Store Application

  • Membership will costs RM11 for 1 year or RM25 for 3 years and includes a physical card. 
  • To activate your physical membership, please visit this page and follow the instructions. 

Online Application

  • Membership will costs RM10 for 1 year VIP; no physical card is issued for online applications.
  • Please visit this page here to sign up or renew your membership online.
  • For memberships expired within the 3-month grace period, please select Renew.
  • For memberships expired for more than 3 months, please select Sign Up to register as a new member.

Important Notes

  • For online sign-up and renewal, please note that the system only accepts Malaysia-registered mobile numbers.
  • Please note that for activation of Physical VIP Membership Card (sold at retail stores), our system will accept handphone numbers beginning with +60 (Malaysia) or +65 (Singapore).
  • If you’re an international visitor (non +60 or +65 mobile user) and need help activating your Physical VIP Membership Card, please contact our Customer Service Team.
  • For the VIP Concierge App, please be advised that it currently only supports +60 (Malaysia) mobile numbers for SMS OTP login; access will be limited for profiles registered with other international mobile numbers.
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