If you have placed an order with Shopee, we would recommend you to raise the request via their platform directly. Pet Lovers Centre does not have the access to Shopee order details and you may follow the steps below to help you,
1. Click on "Me"
2. Once your order status has changed To Ship or To Receive, you may view the detailed shipping updates and track its delivery status.
Delivery will take at least 7 working days (excluding weekends and public holiday), however, if there are surge of orders, the delivery may be delayed.
You may refer to the Shopee related article on "How do I check the status of my order?" for more information.
Alternatively, you may also contact the Shopee Customer Service Team if you require further assistance.