Help Centre Category

Online Account

• What do I enjoy with an online/web account?
• How do I register for Online Web Account?
• I am a VIP member. Why can't I log in to my Online Web Account?
• How do I link VIP Membership to Web Order Account?
• Why is the website slow, page hang and not loading?
• I did not receive an email with my activation link. What should I do?
• See all 9 articles

Payments

• How secure is my payment details?
• Does Pet Lovers Centre store my credit card details when I make a purchase?
• Which payment methods can I use at Pet Lovers Centre?
• My credit card details are not accepted. What’s wrong?

VIP Membership

• VIP Membership Terms & Conditions

Order and Delivery

• I received an 'Application Error' message when I checkout. Is my order captured?
• It is my birthday month and do I enjoy special discount for my purchases?
• What are the Home Delivery Terms and Conditions?

General Enquiries

• Store Location, Operating Hours and Contact Details