Help Centre Category

VIP Membership

How long does my loyalty points last? What should I do when I apply a new VIP membership card from Pet Lovers Centre store? I have lost my card. What if I do not renew my existing VIP card? How long does it take to process my redemption vouchers? How long does my loyalty points last?

My Account

I already have a web account. How do I link my VIP membership?

Payments

How secure is my payment details? Which payment methods can I use at Pet Lovers Centre?

Order and Delivery

What happened if I received damaged/missing items?

General Enquiries

What is your contact phone number? Other enquries What is the usual product expiry date? Membership privileges How to apply or renew my VIP membership? How to activate my VIP card?

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