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Pet Lovers Centre Malaysia
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  1. PLC Help Centre
  2. Help Centre Category

Help Centre Category

VIP Membership

  • What is VIP Membership Concierge App?
  • Membership Terms and Conditions

Online Account

  • Why are the loyalty points showing ‘0’ in the web account?
  • I am a VIP member. Why is the discounted price not reflecting on my cart?
  • Error message “VIP card link to another account” – What is this?
  • I did not receive OTP to link VIP Membership Card to Web Account
  • How do I register for a web order account?
  • How do I update my email address for my web account?
  • See all 19 articles

Order and Delivery

  • I received an 'Application Error' message when I checkout. Is my order captured?
  • It is my birthday month and do I enjoy special discount for my purchases?
  • What is the Home Delivery Terms and Conditions?
  • Home Delivery Support

General Enquiries

  • Store Location, Operating Hours and Contact Details

Payments

  • How secure is my payment details?
  • Does Pet Lovers Centre store my credit card details when I make a purchase?
  • Can I pay using Credit Cards?
  • Which payment methods can I use at Pet Lovers Centre?
  • My credit card details are not accepted. What’s wrong?

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