Frequently Asked Questions
- Membership privileges
- How to apply or renew my VIP membership?
- How to activate my VIP card?
- What can I redeem my Loyalty Points?
- I do not want to receive any SMS from Pet Lovers Centre.
- Why my VIP card is invalid?
- My VIP Card is expiring soon. Any renewal fee required?
- Will my points in the expired card be transferred to the new card?
- I have lost my card.
- What if I do not renew my existing VIP card?
- How long does it take to process my redemption vouchers?
- How to check my Loyalty Points?
- How long does my loyalty points last?
- How much is the grooming services?
- Do you import puppies?
- Operating Hours