PLC Help Centre
Online Account

Why are the loyalty points showing ‘0’ in the web account?

August 30, 2021 07:12

You can check your Loyalty Points via

(1) Website – Click here to check
(2) SMS* – Text BALANCE to +6017 3390 908

*One (1) Loyalty Point will be deducted for each SMS sent from Pet Lovers Centre.
*You will not be able to check your loyalty points if your VIP card has expired.

Articles in this section

Why are the loyalty points showing ‘0’ in the web account?
I am a VIP member. Why is the discounted price not reflecting on my cart?
Error message “VIP card link to another account” – What is this?
I did not receive OTP to link VIP Membership Card to Web Account
How do I register for a web order account?
How do I update my email address for my web account?
What do I enjoy with an online/web account?
How do I link VIP Membership to Web Order Account?
I can't log in to my web order account. What should I do?
I did not receive an email with my activation link. What should I do?

Submit Request

Please complete this form and we'll get back as soon as we can.

Find us on WhatsApp

If you prefer to message us via mobile communication, please feel free to drop us a text at +6010 312 9877!

Our helpline hours:

9:00am - 10:00pm Daily