Please contact us through our live chat for a more immediate response.
Alternatively, you may call us at 1300-22-CARE (2273) or complete this form and we’ll get back to you within 3 working days or as soon as we can.
Our friendly agents are available at the following hours:
Hotline 1300-22-CARE (2273): 9:00am to 5:00pm
Live Chat: 9:00 am to 6:00 pm
Re-issuance of new vouchers is subjected to a service fee in loyalty points, valued at 40% of the stipulated voucher value. Management reserve the rights to amend the terms and conditions governing the use of redemption voucher without prior notice.