- Ensure the correct Mobile number has been entered
- A valid & active VIP card are required to link to the Web account. Click to activate the card.
- Any changes to the contact number need to be done here.
- Please contact our support team for further assistance.
If you are using eSIM, please take note of the following:
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Most roaming eSIM providers primarily only support data services. This means your eSIM is great for web browsing and using apps like WhatsApp or Telegram. However, it typically does not include voice or SMS services. This limitation may be due to the service restrictions imposed by the telco providers that supply the eSIM.
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If you need to receive SMS messages or make voice calls, we recommend checking with your eSIM provider for any available options or considering an alternative solution that offers comprehensive services, including SMS and voice.