I did not receive OTP to activate VIP Membership Card

  • For registering of VIP Membership Card, our online system will only accept local phone number (+60). 
  • Please note that VIP Membership privileges may be limited if you are using a phone number starting with (+65) or an international number.
  • Step 1: Activate your VIP card through our website.
  • Step 2: Follow the on-screen instructions, enter your 10 digits Registration Code and your Mobile No.


  • Step 3: Enter the One-Time Pin (OTP) sent to your mobile phone via SMS.
  • Step 4: Complete the VIP membership card activation by filling in your personal particulars and click “submit”.
  • A common cause for not receiving the OTP is some form of SMS blocker on your device/handset. Try inserting your SIM card into another handset.
  • If you still unable to receive the One-Time Pin (OTP), please do not hesitate to contact us.
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