My delivery did not arrive. What should I do next?

For any urgent/enquiries online orders, you may reach us at 1800-88-7387. Alternatively, you may contact us through various touchpoints (Line, Whatsapp & etc). Our delivery team will look into your concern and contact you shortly. We seek your kind understanding & patience in the event that our response takes a longer time than usual.

Operating hours:

  • Monday to Friday: 9:30 AM to 5:30 PM
  • Saturday, Sunday & Public Holidays: Closed

You may chat with our friendly Pet Care Consultant for pet's health care needs or any general enquiries from Monday to Sunday 9.30am to 9.30pm.

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