If you have placed an order with Shopee, we would recommend you to raise the request via their platform directly. Pet Lovers Centre does not have the access to Shopee order details and you may follow the steps below to help you.
Please refer to this link for more information: How to check where is my order? What is my order's Shipping Status?
Alternatively, you could also try to contact the Shopee Customer Service Team if you have any other questions.