My credit card details are not accepted. What’s wrong?

Please check with your bank or financial institution to rule out errors on their behalf. If problems continue to persist, you may contact us through our live chat for a more immediate response. Our friendly agents are available at the following hours:

Monday to Friday: 9 am - 6 pm (MYT)
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Alternatively, you may call us at 1300-22-CARE (2273) from Monday to Friday at 9:00 am to 5:00 pm or complete this form and we’ll get back to you within 3 working days or as soon as we can.