Please check with your bank or financial institution to rule out errors on their behalf. If problems continue to persist, you may contact us through our live chat for a more immediate response. Our friendly agents are available at the following hours:
Monday to Friday: 9 am - 6 pm (MYT)
Saturday, Sunday & Public Holidays: 9 am - 10 pm (MYT)
Alternatively, you may call us at 1300-22-CARE (2273) from Monday to Friday at 9:00 am to 5:00 pm or complete this form and we’ll get back to you within 3 working days or as soon as we can.